Create Positive Customer Experience With Your POS System

Thanks to BBH Singapore for sharing their work on Unsplash.

In business there is something called the Pareto Parity, which theorises that 80% of your revenue comes from 20% of your customers. This is why we previously wrote on why customer loyalty is important. In general positive customer experience ties in closely with strong customer loyalty. In today’s post, we’ll focus specifically on how to […]

How To Digitally Upgrade Your Retail Business

The COVID-19 pandemic has exposed how vulnerable retailers are and why it’s so important to digitise their business. During the lockdown, retailers that had established online presence and upgraded digitally managed to survive and even thrive during the time of crisis. If you still feel that digitally upgrading is not a priority then just take […]

Retail and F&B: Digital Resilience Bonus [Updated]

In our previous post, we talked about the new government scheme which encourages F&B and Retail businesses to adopt digital solutions that help improve their businesses. With the release of new information on qualification criteria and important dates, here is an update on the Digital Resilience Bonus. What Is Digital Resilience Bonus Digital Resilience Bonus […]

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